Your privacy is our priority. This policy transparently explains how pavalion88 collects, uses, stores, and protects your personal data — in compliance with Malaysia's legal requirements and international security standards.
Six core principles that underpin how we handle your personal data.
All data is transmitted using 256-bit SSL encryption — the same technology used by leading financial institutions and banks worldwide.
Pavalion88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes.
You have the right to access, correct, or request the deletion of your personal data at any time through our customer support team.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular secure backups.
Our policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy standards.
In the event of any security breach involving your data, pavalion88 will notify you within the timeframe required by law.
This document details how Pavalion88 ("we", "Platform") handles members' personal data ("you"). By using this platform, you agree to the data collection and processing practices described herein. Please contact our support team if you have any questions about this Privacy Policy.
Pavalion88 values the privacy of every member who uses our platform. This Privacy Policy forms part of our commitment to ensuring that all information you provide to us is handled responsibly, transparently, and securely.
This policy applies to all information collected through the Pavalion88 website, mobile app, and any official communication channels including our live chat, email, and social media. It should be read together with Terms and Conditions and Responsible Gaming Policy us.
The types of data we collect depend on how you interact with the Pavalion88 platform. Generally, the data we may collect includes:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | KYC verification, legal compliance |
| Contact | Phone number, email address | Communications, OTP verification, important notices |
| Financial | Bank name, account number (partial), transaction history | Deposit & withdrawal processing |
| Technical | IP address, device type, browser, operating system | Security, fraud detection, optimisation |
| Behavioral | Game history, login frequency, game preferences | Personalization and service improvement |
We collect your personal data through the following means:
The data we collect is used solely for legitimate and reasonable purposes, including:
Pavalion88 does not sell, rent, or disclose members' personal data to third parties for marketing purposes. However, in certain limited situations, we may share data with:
Pavalion88 invests seriously in security infrastructure to protect your data from unauthorised access, loss, or misuse:
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal requirements:
Once the retention period expires, data is securely deleted or anonymised in accordance with established procedures.
As a pavalion88 member, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 working days.
If any of your data is inaccurate or outdated, you may request a correction through your account or by contacting customer support.
You may request the deletion of your personal data, subject to mandatory data retention requirements under Malaysian law.
You may opt out of having your data processed for direct marketing purposes at any time without providing any reason.
You have the right to receive your data in a machine-readable format for transfer to another service provider should you choose to do so.
Pavalion88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality.
Pavalion88 is a platform dedicated to individuals aged 18 years and above only. We do not knowingly collect personal data from underage children.
In operating the platform, your data may be processed on servers located outside Malaysia, primarily for cloud hosting and payment processing purposes. When this occurs, we ensure that:
Pavalion88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new technologies, or updated legal requirements. The latest effective date is always displayed at the top of this page.
For material and significant amendments, we will notify members via their registered email or through a prominent notice on the platform's homepage at least 14 days before the amendments take effect. Continued use of the platform after notice is considered acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
Our team, fluent in Bahasa Melayu, English, and Mandarin, is ready to assist you. We are committed to addressing every privacy-related complaint seriously and within a reasonable timeframe.
Play with complete confidence — your privacy and data security are our top priority. Join over 500,000 Malaysian members who already trust Pavalion88.
By registering, you agree to the Terms and Conditions and our Privacy Policy. Must be 18 years of age or older.